Notification of update to existing residential customer pricing (01/11/13)

Magnet.ie has worked hard over the years to protect our customers from the impact of any additional 3^rd party costs being passed onto you and we have prided ourselves in offering you the best possible price we can make our service available at.

Regrettably, due to recent cost changes impacting the business that are beyond Magnet’s control, as of the 1^st December 2013 your monthly account charge will increase by a value of €1.25 (inc VAT).

This is the first time Magnet has had to pass on any such price change. We understand that any upward price adjustment is not favourable and assure you that we will continue to do our best to keep the cost of your service as low as possible.

We value your loyal custom and have a created a dedicated customer support team who are on hand to answer any questions you may have regarding the above, please call 1890 809 000. 

Thank you and we look forward to serving you into the future.

Magnet Customer Support Team

Universal Service Regulations Note:

Under Regulation 17 (4) and Regulation 17 (5) of European Communities (Electronic Communications Networks and Services)(Universal Services and Users Rights) Regulations 2003, an operator must provide you, our customer of these terms taking effect and you, our customer, has the right to terminate your contract without penalty if you do not agree to such changes.

 

Installation Charges

Fatpipe Fibre once off connection charge:
Fatpipe Fibre 100 (12m Contract) €25
Fatpipe Fibre 100 (No Contract) €59.99
Fatpipe Fibre 24 (18m Contract) €25
Fatpipe Fibre 24 (No Contract) €57.99
Magnet Choice 30 €35
Magnet Choice 60 €35
Magnet Choice 100 €35
Router Delivery FREE

Additional Service Points (per additional point) €60

Missed Appointments Charge of installation €45

A Service Point is any of the following:

• The connection of a wired point for broadband access.
• Wiring or rewiring of additional telephone extensions.

 

Equipment Charges

ATA (Analogue Telephone Adaptor) €2 per month

Additional/Replacement Equipment Charges

Cable €12.99
Zyxel AMG1312 €99.99
Zyxel VMG8924 €199.99
Router fee may apply if an applicable hardware fault is not covered by warranty, if hardware is out of warranty or alternatively, if a new router is purchased via an upgrade

Reconnection Charge \ Maintenance Charges

Call Out Charge €60
Call Out Charge applies if the relevant fault is caused by, but not limited to, 3rd party hardware, software, peripherals etc. and no fault is found with any hardware supplied or network access provided by Magnet Networks to you, the customer.

This is a charge for repeated visits to customers to repair faults that are not attributable to Magnet Networks.

Monthly Service Charges

Magnet Packages
Service	Cost
Fatpipe Fibre 100 12 Month Contract/strong>	€49.99 per month
Fatpipe Fibre 100 No Contract	€59.99 per month
Fatpipe Fibre 24 12 Month Contract	€20 per month for 6 months €30 thereafter
Fatpipe Fibre 24 No Contract	€41.99 per month
Magnet Simply Phone Add On	€9.99 per month
Magnet Infinity Phone Add On	€19.99 per month
Magnet Magnet Fibre Broadband 100	€19.99 per month for 6 months €39.99 thereafter
Magnet Fibre Broadband 60	€14.99 per month for 6 months €29.99 thereafter
Magnet Choice 100	€63.99 per month
Magnet Choice 60	€53.99 per month
Magnet Choice 30	€39.99 per month

 

Residential Telephone Call Charges *

Telephone Call Charges (prices quoted are per minute in Euro Cents)
Destination	Day	Evening	Weekend
Irish Fixed Line	4.92	2.46	1.23
Irish Mobile	23.37	17.22	17.22
UK Fixed Line	12.30	11.07	9.84
USA & Canada	12.30	11.07	9.84

Need to make a lot of International calls? Talk to us today and check out our great value call bundles, starting at €5 for 200 mins of International calls!

Contact our Sales Team now! on 1800 819 999 for more information.