Strategic Account Manager (Limerick)

Role, Responsibilities & Person Specification


Job Title: Strategic Account Manager
Department Sales
Reports to: Director of Strategic Accounts
Location: Limerick



Key Purpose of the Role:

To secure, retain and grow existing corporate customer accounts for Magnet.



Principal Responsibilities:

· Selling Magnet Voice and Data services to new corporate customers

· Building monthly sales volume to meet or exceed company targets through generating sales within the Corporate sector, consisting predominantly of sales of Voice, WAN and IP Transit

· Bid Management, tender response, preparation and submission

· Preparing and submitting customer proposals

· Lead generation

· Including letter writing, phone calls, appointment booking, email correspondence and networking

· Account management of corporate customers

· Including maintaining regular contact with customers, introducing new products to customers, identifying new revenue streams for Magnet within corporate accounts

· Working with Marketing, Provisioning, Network and Support departments to ensure a successful customer implementation

· Working within guidelines set by the Company in relation to sales boundaries, specifically in relation to Channel and Direct Sales.

· Working with other departments to enable product development, product/solution delivery and marketing plans

· Representing the company at industry or other networking/promotional events



Resources for which post holder is likely to be accountable:

· People: No
· Budget: No



Principal Working Relationships: (internal/external customers and suppliers)


· External: Corporate and Public Sector Customers

· Internal: Sales, Marketing, Network ops and Engineering, Support, Provisioning, Finance & Billing


Suppliers: · Internal: Sales and Marketing Departments

· External: Equipment vendors



Person Specification:


Essential Skills & Experience (key competencies)


· Experience

5 years telecommunication and/or IT product and Account Management experience

Experience in selling date, voice and Internet technologies, including Internet access, Lan-to-Lan, Ethernet, IP, VoIP, IP Transit, analogue and ISDN voice

Bid preparation experience including tender response preparation and pricing matrix calculation.

Presentation to clients up to Finance Director and IT Director level

Experience of working in a Project Management environment and an appreciation of Project Management methodologies and processes

· Skills

Proven sales, negotiating and account management skills generating large individual opportunities in recurring revenue and securing multi-year contracts

Ability to understand and work with complex pricing models

Excellent Presentation skills to individual and group audiences up to Director level

Proven ability to work within a cross functional team environment

Full Driving Licence


Core Competencies Required & Importance

Competence Requirements: Essential Desirable
Core Job Related Competences
 Lead generation E
 Appointment Setting E
 Consultative Selling Skills E
 Excellent Communication Skills (oral and written) E
 Strong Negotiation skills E
 Excellent Sales Closing Skill E
 Relationship Building E
 Performance and Results focussed E
 Project management skills E
 Ability to work within cross functional teams E
 Commercial and Business Acumen E
 Industry Awareness E
 Excellent numerical & data analysis E
 Self Management and Personal Development E
 Experience of dealing with senior managers as both customers and suppliers E
 Professional personal presentation E
 Ability to present complex solutions to a non-technical audience E
Core Company Competences
 Customer Focus E
 Creative Thinking and Innovation E
 Planning, organisation, project management E
 Ability to adapt to a changing environment E
 Problem Solving and Decision Making E
 Commitment E
 Integrity E
 Fluent English E
 PC Literate E



Work for Magnet Networks the telecoms where B2B sales representatives with an entrepreneurial spirit will flourish


Enter a warm friendly work environment, with an innovative work culture. Join and avail of some of our great benefits….


  • Death in Service Benefit – 4 x annual salary
  • Free Health Insurance (currently with VHI)
  • Employee Assistance Programme
  • 5% Contributory Pension (after 6 months)
  • Educational Sponsorship Programme
  • Cycle to Work
  • Tax saver
  • Free Parking
  • Free Fruit for Employees (Monday + Thursday)
  • Flexible Working (subject to approval)
  • 20 days holidays raising to 25 days holiday (one a year for five years)
  • Free Company Events
  • Free Broadband
  • Expenses and Mileage paid for off-site visits
  • €1,500 Referral Schemes
  • Active social club


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