Regional Senior Strategic Account Manager

Role, Responsibilities & Person Specification


Job Title: Regional Senior Strategic Account Manager
Department Sales
Reports to: Strategic Account Director
Location: Mid-West


Key Purpose of the Role:

To secure, retain and grow new and existing Strategic accounts for Magnet Business.


Principal Responsibilities:

  • Selling Magnet Voice and Data services to new Business customers & Strategic Accounts
  • Account management of existing Customers & Strategic Accounts
  • Developing a winning Sales Strategy and work with cross functional teams throughout the sales cycle to ensure customer satisfaction.
  • Develop a comprehensive knowledge of the Product Portfolio and an understanding of the telecommunications industry as a whole
  • Building monthly sales volume to meet or exceed company targets through     generating sales consisting predominantly of Hosted PBX and Internet Connectivity.
  • Preparing and submitting customer proposals
  • Lead generation
  • Maintaining regular contact with customers, introducing new products to customers, identifying new revenue streams for Magnet within accounts
  • Working with Marketing, Provisioning, Network and Support departments to ensure a successful customer implementation
  • Working within guidelines set by the Company in relation to sales boundaries, specifically in relation to Channel and Direct Sales.
  • Working with other departments to enable product development, product/solution delivery and marketing plans
  • Representing the company at industry or other networking/promotional events

Resources for which post holder is likely to be accountable:

  • People:
  • Budget:


Principal Working Relationships: (internal/external customers and suppliers)

  • External: SME / Business and Public Sector Customers
  • Internal: Sales, Marketing, Network ops and Engineering, Support, Provisioning, Finance & Billing


  • Internal: Sales and Marketing Departments
  • External: Equipment vendors



Person Specification:

Essential Skills & Experience (key competencies)



  • 5 years telecommunication and/or IT product and services sales experience
  • Experience in selling Hosted PBX and Internet technologies, including Internet access, Lan-to-Lan, Ethernet, IP, VoIP, IP Transit, analogue and ISDN voice
  • Bid preparation experience including tender response preparation and pricing matrix calculation.
  • Presentation to clients up to Finance Director and IT Director level & CEO
  • Experience of working in a Project Management environment and an appreciation of Project Management methodologies and processes


  • Proven sales, negotiating and account management skills generating individual opportunities of greater then €40,000 per annum in recurring revenue and securing multi-year contracts
  • Ability to understand and work with complex pricing models
  • Excellent Presentation skills to individual and group audiences up to Director leven
  • Proven ability to work within a cross functional team environment
  • Full Driving Licence


Core Competencies Required & Importance

Competence Requirements: Essential Desirable
Core Job Related Competences
      Lead generation E
      Appointment Setting E
      Consultative Selling Skills E
      Excellent Communication Skills (oral and written) E
      Strong Negotiation skills E
      Excellent Sales Closing Skill E
      Relationship Building E
      Performance and Results focussed E
      Project management skills E
      Ability to work within cross functional teams E
      Commercial and Business Acumen E
      Industry Awareness E
      Excellent numerical & data analysis E
      Self Management and Personal Development E
      Experience of dealing with senior managers as both customers and suppliers E
      Professional personal presentation E
      Ability to present complex solutions to a non-technical audience E
Core Company Competences    
     Customer Focus E  
     Creative Thinking and Innovation E
     Planning, organisation, project management E
     Ability to adapt to a changing environment E
     Problem Solving and Decision Making E
     Commitment E
     Integrity E  
     Fluent English E
     PC Literate  E