Phone Support, Broadband, Phone & Hosting Ireland

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The most common reasons a Phone system would not be allowing inbound or outbound call are as follows:

  • The Modem/Router is Powered Off or Off Line – turn the device on and off, wait a few minutes and retry making calls.
  • Your IP Phone is disconnected from your network or powered off.
  • There is a problem with your office network – please check that your office network is active or check with your IT Department
  • There is an issue with the phone lines into your building – if you modem is ON but does not have a Solid Link or DSL Light, then it is likely that the issue relates to your phone lines. Call Magnet on 1800 789 789 to seek further assistance.
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