Strategic Account Manager (Limerick)

Role, Responsibilities & Person Specification


Job Title: Strategic Account Manager
Department Sales
Reports to: Director of Strategic Accounts
Location: Limerick



Key Purpose of the Role:

To secure, retain and grow existing corporate customer accounts for Magnet.



Principal Responsibilities:

·         Selling Magnet Voice and Data services to new corporate customers

·         Building monthly sales volume to meet or exceed company targets through generating sales within the Corporate sector, consisting predominantly of sales of Voice, WAN and IP Transit

·         Bid Management, tender response, preparation and submission

·         Preparing and submitting customer proposals

·         Lead generation

·         Including letter writing, phone calls, appointment booking, email correspondence and networking

·         Account management of corporate customers

·         Including maintaining regular contact with customers, introducing new products to customers, identifying new revenue streams for Magnet within corporate accounts

·         Working with Marketing, Provisioning, Network and Support departments to ensure a successful customer implementation

·         Working within guidelines set by the Company in relation to sales boundaries, specifically in relation to Channel and Direct Sales.

·         Working with other departments to enable product development, product/solution delivery and marketing plans

·         Representing the company at industry or other networking/promotional events



Resources for which post holder is likely to be accountable:

·         People: No
·         Budget: No



Principal Working Relationships: (internal/external customers and suppliers)


·         External: Corporate and Public Sector Customers

·         Internal: Sales, Marketing, Network ops and Engineering, Support, Provisioning, Finance & Billing


Suppliers: ·         Internal: Sales and Marketing Departments

·         External: Equipment vendors



Person Specification:


Essential Skills & Experience (key competencies)


·         Experience

5 years telecommunication and/or IT product and Account Management experience

Experience in selling date, voice and Internet technologies, including Internet access, Lan-to-Lan, Ethernet, IP, VoIP, IP Transit, analogue and ISDN voice

Bid preparation experience including tender response preparation and pricing matrix calculation.

Presentation to clients up to Finance Director and IT Director level

Experience of working in a Project Management environment and an appreciation of Project Management methodologies and processes

·         Skills

Proven sales, negotiating and account management skills generating large individual opportunities in recurring revenue and securing multi-year contracts

Ability to understand and work with complex pricing models

Excellent Presentation skills to individual and group audiences up to Director level

Proven ability to work within a cross functional team environment

Full Driving Licence


Core Competencies Required & Importance

 Competence Requirements: Essential Desirable
Core Job Related Competences
      Lead generation E
      Appointment Setting E
      Consultative Selling Skills E
      Excellent Communication Skills (oral and written) E
      Strong Negotiation skills E
      Excellent Sales Closing Skill E
      Relationship Building E
      Performance and Results focussed E
      Project management skills E
      Ability to work within cross functional teams E
      Commercial and Business Acumen E
      Industry Awareness E
      Excellent numerical & data analysis E
      Self Management and Personal Development E
      Experience of dealing with senior managers as both customers and suppliers E
      Professional personal presentation E
      Ability to present complex solutions to a non-technical audience E
Core Company Competences    
     Customer Focus E  
     Creative Thinking and Innovation E
     Planning, organisation, project management E
     Ability to adapt to a changing environment E
     Problem Solving and Decision Making E
     Commitment E
     Integrity E  
     Fluent English E
     PC Literate  E  



Work for Magnet Networks the telecoms where B2B sales representatives with an entrepreneurial spirit will flourish


Enter a warm friendly work environment, with an innovative work culture. Join and avail of some of our great benefits….


  • Death in Service Benefit – 4 x annual salary
  • Free Health Insurance (currently with VHI)
  • Employee Assistance Programme
  • 5% Contributory Pension (after 6 months)
  • Educational Sponsorship Programme
  • Cycle to Work
  • Tax saver
  • Free Parking
  • Free Fruit for Employees (Monday + Thursday)
  • Flexible Working (subject to approval)
  • 20 days holidays raising to 25 days holiday (one a year for five years)
  • Free Company Events
  • Free Broadband
  • Expenses and Mileage paid for off-site visits
  • €1,500 Referral Schemes
  • Active social club



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